Services

360° Membership Engagement

An all-encompassing strategy to involve members throughout their membership year: Utilize SMS, eDM, customer service calls, and social media platforms to promote restaurants and hotel events. Implement special campaigns and targeted vouchers aimed at encouraging members to boost their visits and spending.

10-day Courtesy Call, Profile Update

Enhance Profile/Reservation

30-day Activation eDM

10-day Courtesy Call, Profile Update

eDM/SMS Promotion

Member Event (4 per annum)

120-day Reactivation eDM

On going eDM/SMS Promotion

Pre-expiry Call

Enrollment

Email welcome