At RKRM Group, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
1. Information We Collect:
Personal Information: When you engage with RKRM Group for our services, we may collect personal information such as your name, email address, phone number, company details, and other relevant contact information.
Payment Information: In order to process payments for our services, we may collect billing details, including credit card information or other payment methods.
Communications: We may keep records of any communications, including emails, messages, or phone calls, between you and RKRM Group for the purpose of providing support and improving our services.
2. How We Use Your Information:
Service Delivery: We use the information you provide to deliver our services and fulfill your requests, including customizing loyalty programs, processing payments, and communicating with you about your account.
Communication: We may use your contact information to send you important updates, announcements, or marketing communications related to our services. You have the option to opt out of receiving promotional emails at any time.
Improvement of Services: Your feedback and interactions with our services help us to continually improve and enhance the quality of our offerings. We may use anonymized data for analytical purposes to better understand client needs and preferences.
3. Information Sharing:
Third-Party Service Providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors or IT support. These providers are contractually obligated to safeguard the confidentiality and security of your information.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
4. Data Security:
Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights:
Access and Correction: You have the right to access, correct, or update your personal information at any time. If you would like to review or modify your information, please contact us using the information provided below.
Opt-Out: You have the right to opt out of receiving promotional communications from us. To do so, please follow the unsubscribe instructions included in our emails or contact us directly.
6. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
[Contact Information]
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for updates.
Thank you for entrusting RKRM Group with your loyalty program needs. We are committed to maintaining the highest standards of privacy and security.
RK Relationship Management Pvt. Ltd.
is a hospitality marketing company that works with hotel clients to provide customized, cost-effective, and long-term marketing solutions, focused on service excellence & disciplined execution.